Old Aug 29, 18, 7:35 pm
  #1238  
danger
 
Join Date: Apr 2007
Programs: QF, 06, GA, Hyatt, Marriott
Posts: 2,541
Originally Posted by nickplaton View Post
I was due to fly on BA188 on Thursday 30th August between EWR-LHR. I made initial contact via twitter about claiming under EC261. The response was I would not be entitled to compensation because the 787 was having engine checks. Where do I stand?

Thanks in advance
Oh this is laughable, BA. "Sorry, you're not entitled to compensation because a flight attendant got stuck in peak hour traffic". "Sorry, you're not entitled to compensation because the catering truck ran out of fuel". "Sorry, you're not entitled to compensation because the printer in the dispatch office was out of ink". Get a grip, BA.
danger is offline