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Old Aug 29, 18, 10:31 am
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,331
Originally Posted by wtigerFF View Post
Just curious... did you call the hotel directly to find out that you'd been pre-upgraded to a junior suite? Does it help to call about upgrades? It has never occurred to me to do that...
I've stayed here a lot and between the front desk manager and general manger's office have always been confirmed an upgrade before arrival. There are too many other properties, particularly now with legacy Starwood properties bookable on, to stay somewhere when you won't get a "decent" room.

For other properties, now that Marriott's mobile application does mobile check-in a full two days before arrival I will often message properties and ask if they can confirm an upgrade.
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