Originally Posted by
omaralt
am i the only one here who thinks UA is in the wrong? i mean, yes we all know what a BE entails, but most people dont. when they buy a ticket on a legacy carrier they assume they can select seats; or at the minimum be able to be seated together. United is at fault here. they should automatically not allow you to buy BE seats when traveling with minors, or at least force you to pay for seat selection. otherwise they are saying it's acceptable for a 2 year old to be seated alone?? in what world does that make sense? can you imagine the lawsuit if something happened to that child during the flight? common sense needs to prevail here; UA (and all other airlines) need to ensure that a minor does not sit alone; whether it means forcing you into a higher fare or allowing free seat selection
No, you arent alone. UA knows you are traveliing with a 2 and 4 yr old. So should force you to pay for seats during hte booking process. It is a small IT change to add this. Ie if age less than 14, then go to paid seat selection- you can buy the ticket until you do.
And yes the OP is very odd indeed for not offering to swich seats with a his niece.