FlyerTalk Forums - View Single Post - Marriott Bonvoy Events program between Aug 18, 2018 and end of 2019
Old Aug 29, 2018, 5:54 am
  #210  
NJNY
 
Join Date: Jan 2013
Programs: Marriott LT Plat, Hyatt Globalist, AA Plat
Posts: 199
For my meeting held on the 17th, posted on the 20th, I called back since I didn't see any updates by their original window.

Rep insisted the problem is that the hotel did not process the meeting, and they reached out to the hotel to have it posted, and they have a due date of 9/3.
I said, not true, the meeting was posted and I can see it.
She said, no it is not showing up. We went back and forth that way a few times.
She: wait, I meant to say that there was a work request sent to the dept that does this [not the hotel] but we have to wait to hear back from them, and the due date is 9/3.
Me: okay great, I would like to be transferred to someone in that department
She: no, that department doesn't speak to people. They are back office, like IT. We just send them work requests.
Me: Ok then I'd like to speak with a supervisor.
She: I am a supervisor, actually a manager, and there is no one higher in this department.

So I give up. I doubt these will ever be processed and at this point I will consider it a nice surprise if it ever shows up.
NJNY is offline