Originally Posted by
aristoph
So BA is ignoring my claim for EC261 compensation for my cancelled IOM-LCY flight over two weeks ago now. Any advice on how to move this along guys?
You may need to leave it a month unless you have Silver or Gold status (they typically get replies fairly quickly if it is straightforward, as this case should be). If you want it to move more quickly, and assuming you got the automated incident log number on the email back, then you could call Customer Relations during the UK afternoons, 13hrs to 17hrs, Monday to Fridays.