FlyerTalk Forums - View Single Post - AA: wrong EQM after upgrade from Premium Economy
Old Aug 29, 18, 12:24 am
Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Tit
Posts: 1,003
Originally Posted by cubuffaloes2004 View Post

Got an email this afternoon that this had been corrected. Logged into my account and everything now looks correct.

Took about 30 hours total ^
My DFW-LHR flight was re-posted overnight as well.

Interestingly, the email from customer service included this bit about my upcoming MUC-PHL-DFW return flight:
Should the return flight
need to be adjusted, I'll make sure to correct it by Tuesday, September
So they do at least seem to be taking this seriously enough to try to be a bit proactive.
PlatinumScum is offline