Old Aug 28, 18, 7:00 pm
  #569  
bhrubin
Suspended
 
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,754
I had several email responses from my Ambassador today:

(1) email letting me know she doesn't have access to my credit card info any more, thereby needing me to forward my info to the StR Florence concierge for our excursions (this was one of the very nice perks before, so I hope the systems IT post-merge will allow that again!)

(2) email letting me know my 90K points will be refunded within 48 hours for my upcoming StR San Francisco booking

(3) email letting me know my points will be refunded within the next 7 days for future StR Bal Harbour and StR Bahia Beach stays
bhrubin is offline