FlyerTalk Forums - View Single Post - AA: wrong EQM after upgrade from Premium Economy
Old Aug 28, 18, 8:20 am
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 2,980
Originally Posted by cubuffaloes2004 View Post
I am still having this issue as of today (so maybe its after a certain date):
  • Ticket was put on hold on July 7th
  • Called in and upgraded using SWU
  • Flights tickets after i paid on the phone
  • Took the flights the weekend of 8/25
Took the trip over the weekend - and all of my miles posted from LAX to HKG - with 7,260 each way (should be 10,890).​​​​​ Just called in and talked to them - and the guy could not see the original P fare - and had to open a ticket.

He said that it would be looked into and could take 1-2 weeks to be updated.
They'll likely get it done sooner.

I just had another LHR-DFW P-->C on 19 August post incorrectly. Emailed CS about it and was corrected within 2 days.
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