Old Aug 27, 18, 4:56 pm
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
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Posts: 47,261
Originally Posted by Aknoff View Post
.... the Families Flying Together Act and found it to be extremely unclear. Was United violating this law? ...
That law directed the DOT/FAA to create regulations on family seating, but to the best of my knowledge, those regulations have not been issued. So there would be nothing for the airlines to violate.

Additionally, UA makes it very clear when purchasing BE that adjacent seating is not likely to happen but if purchased on third-party sites, the information is presented in an incomplete manner. Families should not be purchasing BE and families should be making sure they purchase early enough to get adjacent sitting.

However in IRROPS seating can still get messed up.Happy to hear it all worked out in this case but there will continue to be future issues.
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