Old Aug 27, 18, 10:02 am
  #53  
cubuffaloes2004
 
Join Date: Aug 2008
Location: Texas
Programs: AA Exec Plat, Starwood Platinum
Posts: 244
I am still having this issue as of today (so maybe its after a certain date):
  • Ticket was put on hold on July 7th
  • Called in and upgraded using SWU
  • Flights tickets after i paid on the phone
  • Took the flights the weekend of 8/25
Took the trip over the weekend - and all of my miles posted from LAX to HKG - with 7,260 each way (should be 10,890).​​​​​ Just called in and talked to them - and the guy could not see the original P fare - and had to open a ticket.

He said that it would be looked into and could take 1-2 weeks to be updated.
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