Old Aug 27, 18, 9:24 am
  #52  
vudoosj
 
Join Date: Sep 2007
Location: Santa Clara, CA
Programs: AA XP, BA G, AS 75K, Hyatt G
Posts: 122
I used to have to call customer service to correct this very same issue and it was happening on every trip booked into PE / upgrade to J with SWU; but on my last trip on Aug 10th, the EQM (1.5X) was posted correctly. I presume AA IT fixed the issue.
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