FlyerTalk Forums - View Single Post - Park Hyatt Bangkok REVIEW - MASTER THREAD
Old Aug 26, 2018, 8:35 pm
  #743  
Kacee
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Originally Posted by craz
Ive been in his shoes numerous times and I simply took my nap but called housekeeping or the FD before hand letting them I expect the room still be serviced and I will call down when Im heading out as now I returned to take a nap. No big deal no compensation needed or would I ask for any.
Yeah, this was a clear service fail but a pretty minor one. Demanding to talk to a manager and playing it into a free night was IMO way over the top. Especially in Thailand where staff will try so hard to be accommodating and avoid confrontation . . . this must have been very unpleasant for them.
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