Old Aug 26, 18, 6:16 pm
  #560  
stant
 
Join Date: Apr 2017
Programs: spg plat100 - lifetime gold / aa exec plat
Posts: 344
Originally Posted by damon88 View Post
I have only had an Ambassador for a few months and she has been awesome- and has always promptly responded to my emails. I emailed her on 8/19 and then headed into Denali National Park where I was unplugged for 5 days. On the 24th when I had internet again I combined accounts which correctly lists me as PPE with Ambassador (I have 157 nights YTD). I was surprised she hadn’t responded to my email so I emailed again. And again yesterday. And today. And crickets. So weird

I will try calling her tomorrow.

Anyone else with this this issue?
i had been going back and forth with my ambassador with an issue since before the merger and after the merger i was getting email replies from her OR someone else on the team saying that they were stepping in to help my ambassador on that day, despite the emails coming on days / times when she works (unless she took off for a VERY unusual schedule since she would occasionally reply too). many of the replies from the other ambassador reps seemed awful copy/paste to me.
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