Old Aug 22, 18, 2:43 pm
  #506  
frenchft
 
Join Date: Nov 2014
Location: Nomad
Programs: A3*G, TK*G, UIA PremEY Silv, CX Silv, Hyatt Diam, , Skyteam Elite+,HH Diam, SPG Plat100, EK Silv
Posts: 1,291
Originally Posted by caltraveler View Post
Thanks for all the great information. Yesterday, after I merged my accounts I officially became eligible for Ambassador service. Can you tell me if there is a special number to get in touch with my Ambassador or will they contact me? I'm really looking forward to experiencing this new service.
Thanks,
Caltraveler
they will send first a congratulation email and after you receive a survey to know you better.
After few days you will receive an email with your ambasador details (they will assign based on your location but you can ask to change the center, as far as I know they are in the US, Ireland, Singapore and China). After this automatic email you will receive an email from your ambassador proposing you (or not - mine didn't) to spend little time on the phone to know you better. Mine asked me questions by email (and anyway I much prefer this way).
During the SPG times, whole process was like 5 to 10 days... now I can' stay

hope it helps.
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