FlyerTalk Forums - View Single Post - CX 888 (YVR-JFK) with connecting AA flight- delay protection?
Old Aug 22, 2018, 12:53 pm
  #14  
guv1976
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Originally Posted by swingaling
Not exactly. While AA certainly will protect AA-AA and AA-OW, they are not responsible to protect CX-AA. That's because the delaying carrier (CX) is responsible in these situations, not the onward carrier (AA). In this instance, CX would be responsible for protecting the JFK-RDU flight. Whether or not they'd provide any protection is a separate question to which I don't have an answer.
Since AA tells its customers that the late-delivering carrier is required to protect the passenger, AA is responsible for making sure that the passenger is, in fact, protected. And they do, either by liaising with the late-delivering carrier, or just by re-accommodating the passenger themselves.
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