FlyerTalk Forums - View Single Post - CX 888 (YVR-JFK) with connecting AA flight- delay protection?
Old Aug 22, 2018, 12:48 pm
  #12  
swingaling
 
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,664
Originally Posted by JJeffrey
AA will protect across separate tickets as long as the other carrier is oneworld. If the CX flight is delayed, you shouldn't have any problem getting rebooked onto a later JFK-RDU flight. Just go to the AA check-in desks at JFK downstairs just after you exit immigration and customs.
Not exactly. While AA certainly will protect AA-AA and AA-OW, they are not responsible to protect CX-AA. That's because the delaying carrier (CX) is responsible in these situations, not the onward carrier (AA). In this instance, CX would be responsible for protecting the JFK-RDU flight. Whether or not they'd provide any protection is a separate question to which I don't have an answer. According to the below policy, it looks like CX *should* protect in this case, but I don't know if that would work in practice.

Here's what the AA protection policy says:

AA to/from AA or a oneworldŽ Carrier
If a customer is holding separate tickets on AA or another oneworld carrier, customers holding separate tickets where travel is on oneworld airlines should be treated as through ticketed customers. In the event of a disruption on the originating ticket, the carrier responsible for the disruption will be required to reroute the customer to their final destination. The ticket stock of the second ticket must be of a oneworld carrier, eligible under the Endorsement Waiver Agreement. You may contact AA Reservations 1-800-433-7300 (U.S. and Canada) or outside the U.S. and Canada, reference Worldwide Reservations Numbers for additional information if the separate ticket is for travel on a oneworld carrier.
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