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Old Aug 20, 18, 8:35 am
Join Date: Jul 2018
Posts: 36
Originally Posted by pageboy View Post

Iím in the boat. Cancelled and rebooked Marriott with no problem- and in a parallel transaction, SPG ate my points.
Originally Posted by slariz View Post

Systems seem to be back up (can login again) but still no points from a cancelation yesterday morning. Been 24 hours now and fear I wonít see them until transition totally complete and can get someone on the phone. Ugh. Really want to be using these points right now.
Same thing happened to me...cancelled an spg points booking, but points not refunded yet

thankfully have some time before I need to use em, but still
AdeAhmed is offline