Old Aug 19, 18, 7:56 pm
Join Date: Sep 2011
Programs: Thai, Cathay, Lufthansa, Delta, SPG, Hilton, IH, LHW
Posts: 172
Had an Ambassador for a year. Well actually had two. Knowing the SPG system doesn't show automatically my Ambassador status, I pointed to my Ambassador that if they wanted to be amazing...my only request was to have the hotel know ahead my status.

Guess what, it has been a frustrating and useless service. Requesting my Ambassador to do something ahead with the property has mostly failed. I find it safer to contact directly the property ahead if I need something, way more efficient!!

They may try to change it all....but for me, no point of pushing to get there...truly sad! I've just gone without contact to my Ambassador, way easier!
maisondubonheur is offline