FlyerTalk Forums - View Single Post - Sorry GGL on a Full-Flex J Ticket - Your Delay is Under 5 Hours We Wouldn’t Help You
Old Aug 19, 2018, 6:18 am
  #14  
Dave Noble
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Join Date: Jan 2002
Posts: 44,587
Originally Posted by sts603
[My expectations aren’t for an override of the fare rules, just for common customer service to allow me to get to my destination at a more preferable time due to a delay. Requests that are easily accommodated on other airlines regardless of status. As I said, I have low expectations of BA and England in general. But call me a fool that I didn’t think it was this bad...
That is exactly what you are expecting - that the fare rules be overridden

If it was a full fareJ ticket as indicated , I cannot see why there would have been any fare difference - to get away earlier, with such a fare, you should have been simply able to cancel , get refund for the inbound flight and rebook on another carrier

Looking at fares on EF, it does seem that the JFK-LHR J fare is around GBP11,000
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