Originally Posted by smoaky

I paid $350 to get enough points to upgrade my Cat 7 to a Cat 8 a few days after purchasing a travel package. The rep I spoke with said I would get a higher points-based certificate in return. It turns out you knew that this wasn't the case and took my money and points anyway. Marriott you lost my business. You need to upgrade Cat 8s to the new Cat 6s otherwise this is deeply unfair. Bad.