Despicable
So you knew this was going to be the conversion and didn't tell us when you could? I spent $350 dollars to buy enough points to upgrade my certificate from Cat 7 to Cat 8. I essentially flushed $350 down the toilet. I'm done with Marriott. I'll try to get this refunded or something, transfer to airline points and go to a better program. You really screwed up on this one. I can't book *any* of the hotels I was looking at which were Cat 8 before since you've now given me a Cat 5. So disappointed in the way this was handled. I'll take my business to another hotel with a rewards program.
I would like a refund on the 30,000 points I bought at the very least.