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Old Aug 18, 2018, 2:29 pm
  #13  
CharlesV
 
Join Date: Aug 2018
Programs: United
Posts: 2
Marriot refused to accept Amex Points transfer

I have several Amex SPG cards and like clockwork amex transfers my points monthly and SPG accepts them the same day.


Until merger time.

I have confirmed with 3 separate calls to Amex they transferred as normal points from my personal card on 8/9 to partner SPG and on 8/12 for my business card.

This represents over 120k points for this month work 360,000 post conversion.

However these points did not show up in my SPG account, after several calls, and email exchanges I was told to contact a manager at SPG. The manger carol after an extended delay confirmed that on instruction from Marriott SPG would not accept the points from Amex.

It would seem this is an attempt to defer acceptance until post combination purely to avoid paying the property 3 to 1 conversion.

Anyone else have this occur. Seems like it would be systemic for anyone whose cycle closed after 8/1
CharlesV is offline