Originally Posted by
kcdude
He explicitly said that these are marriott specific packages and I will not be able to use on any SPG hotels since they do not have any legacy catagory numbers.
When I doubted him, he put me on hold for 10 minutes, came back and said his supervisor confirmed the same.
I sure hope CSR is wrong but this is concerning.
Ex SPG hotels are exempted is a problem. The whole point of a merger is for the members to enjoy staying over the rage of brands. Also having to remember all the Marriott hotels prior catagory will also be quite difficult to remember. We would have to call, and that would be time consuming for us and quite costly of Marriott.
I was told by Marriott CS, my travel package is no longer renewable after the 1 year. Which is a total change from my experience. Had I known, I would have reduced the number of travel packages I bought.