Originally Posted by
SC Alum
I am a LT Plat but first time redeeming Hotel and flight package today. I was advised by a KL Marriott customer service agent that there will be no extension of validity after the 1 year. Is this the new rule? Or is the CS agent misinformed?
Also, the 1 year validity period means I should have made the reservation within a year or I should have stayed the 7 nights within the year?
Appreciate any info. Thanks.
Seems the on extension is among the latest rules which are communicated to the public via the SPG social media team member started the very thread you posted on.
I believe the stay must be completed by the expiration date of the cert. In other words, the last day you can check out is the date of the expiration date, in order for the cert remains valid to cover your stay.