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Old Aug 15, 2018, 9:33 pm
  #31  
Aventine
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Join Date: Mar 2013
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Originally Posted by callmedtop

6. I’ve been to Amanoi, Amantaka, Amanjiwo, Amankila, Amangiri, and Amanfaun. Aman Sveti Stefan’s service standards during our stay were just as good, if not better, than the rest. I have no idea what is going on this summer, but of course it is unacceptable. Maybe we just got lucky last summer. I can’t imagine the GM being onsite makes THAT much of a night and day difference, but you never know.

We have wanted to return to Aman Sveti Stefan more so than any other Aman property (perhaps Amangiri), but these new reports give us pause. It is truly a magical resort and hard product, but if these reports reflect the new service standard, well, we won’t be returning.
Amans seem to have issues when GMs and other senior management persons are off property. I know Joy being away at Puri made our Amanoi trip a little less enjoyable than maybe if she was there from the start. This seems like a classic story of the cat being away and the mice will play?
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