Old Aug 15, 18, 11:00 am
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,730
Originally Posted by Aventine View Post
Just wow. Sorry you had a horrible, terrible experience there. I think this takes the cake for worst Aman stay ever.

I would have needed a new room or suite after the pubes incident. That's simply not acceptable at any level of hotel, and, certainly one of this calibre and expense. I'm guessing no service recovery and very little empathy from management?
Very little empathy and nothing changed after complaints. After this three day long comedy of errors, they misspelled my gf's name on her luggage tag (how hard is it to copy from a passport?). It was a perfect, hilarious end to a very regrettable stay.
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