Originally Posted by FrustratedinCA

They did not release that information until July. Prior to that, Marriott Rewards reps only confirmed that the travel packages would continue to be offered but that they'd be moving to a more streamlined reward chart that included all airlines. Most people with TPs (not the last minute speculators, but those of us who already had them in our accounts) booked those TPs BEFORE that information was formally announced. We were given no notice as to what the changes would be, or how they would apply to our certs (and frankly, we still haven't received official word of what will happen to floaters). Many of us have been asking for that information repeatedly since April. One Marriott Insider escalated this question all the way to Mr. Marriott's office only to be told that they still did not know.

Bottom line, Marriott has been very cagey with their answers on the subject of travel packages since the merge was announced. You cannot claim that Marriott has done their due diligence when it comes to informing TP certificate holders. They haven't. Not at all.

We're days from the merge now and we only just were informed that:
1) Marriott is blocking our ability to change or attach certs between August 18th and September 18th, effectively locking us out from using it. (On a side note, I feel bad for those who were planning to use their certs during that window, or those whose certificates expire within that window and may not be following the merge news as closely as we are).
2) Marriott says the system will be down intermittently between August 15th and August 18th, so it's likely going to be tough to make changes now.
3) Marriott said we WILL be able to use our certs after September 18th, but has not given us any information as to what they will be valued at come September.
4) Marriott has made it clear that an official answer on a TP's post-September value won't be available to us until after August 18th.

So, effectively, we are not getting ANY notice or information that would allow us to make an informed decision as to how to use our certs, and by the time we find out, it will be too late to make any adjustments. That's a pretty bad way to handle a reward that, by sheer virtue of its cost in points, is held primarily by very loyal customers.