Originally Posted by
newyorklondon
Yeah, YR is carrier-imposed charges, and the YR is 0 on adult redemptions on that route on DL metal, which makes me think this is a fare computation error at VS's end. I'd call up VS and explain the situation, and see whether their ticketing department can override the JPY 14k per sector. It's very clear that a child should not be being charged $200 or so per sector when an adult is being charged $0.
Thanks, the supervisor was able to adjust it after holding an hour. They agree it's a system error and will look into it.