Originally Posted by
mechteach
The example also says that Customer A and B are both "tied" at the top of the upgrade list, because they are both the same status with the same fare class. AFAIK, there are no ties on the upgrade list, and check-in order matters at that point (if all else is the same). Is that no longer going to be the case?
UCP is now a new, additional tie-breaker that adds in before check-in (or ticketing, if outside the gate-processing) window.
The real news IMO is the Preferred Seating situation. That is almost certainly going to be a paid situation similar to what AA does for non-elites. And it is only free for the Elite (top) tier of the new UCP program.
(Link to a site I run; you've been warned)