Originally Posted by
rapidex
This is good advice, but in the event that IB plays the not us its BA shuffle and you find yourself getting nowhere, this is one of the few occasions where I would consider handing it over to Bott and co as a last resort. And this from someone who got an EU261 payment from Finnair.
IBERIA is
difficult.
I had to hand over my claim (4xEUR600) to a claim handling outfit. So that'll be 3xEUR600.
But, to be fair, they have earned their keep: badgering me for documentation IB insists on. and (18 months' into it) getting their Madrid lawyers ready for a day in court.