FlyerTalk Forums - View Single Post - Delayed flight BA522 / IB3167 10 Aug 2018
Thread: Delayed flight BA522 / IB3167 10 Aug 2018
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Old Aug 11, 2018, 2:56 am
  #9  
rapidex
 
Join Date: Nov 2010
Posts: 5,596
Originally Posted by schrodingerdog
As the flight was departing from the UK, and IB is not part of any Alternative Dispute Resolution body, you can complaint through the CAA when Iberia ignore / dismiss your claim. Normally it takes 2 weeks to get a reply and in my experience IB will pay.

What to do if your claim is rejected UK Civil Aviation Authority

https://caaportal.icasework.com/serv...eKtw%3D%3D~%21
This is good advice, but in the event that IB plays the not us its BA shuffle and you find yourself getting nowhere, this is one of the few occasions where I would consider handing it over to Bott and co as a last resort. And this from someone who got an EU261 payment from Finnair.
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