FlyerTalk Forums - View Single Post - Boarding changes or just incompentent GAs?
Old Aug 10, 2018, 8:29 am
  #3  
txrus
 
Join Date: Apr 2005
Location: PHX
Programs: AA Ex Platinum & 1MM, DL PLT, Marriott Gold, HH Diamond
Posts: 2,490
Originally Posted by JDiver
Don’t buy a lottery ticket this week!

Seriously, they just didn’t care or pay attention. If I’m in a higher boarding group not called, I’m stepping forward and saying “you didn’t call Group X, but that’s me” and expecting to be boarded.
Multiple people, including me, told the GA that yesterday in MIA-she just looked at us, but didn't say a word.

Good to see that enhanced customer service training AA is allegedly investing in paying off...
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