The lawsuit alleges JetSmarter executives and account managers of continually promising services they didn’t deliver. It also accuses the company of “intentionally misleading consumers by providing journalists with free services only in exchange for those journalists disseminating a positive review of JetSmarter, which reviews consumers reasonably relied on being independent and objective, because JetSmarter failed to disclose the ‘pay to play’ nature of JetSmarter’s relationship with those journalists.” Beffa says The Points Guy, a website that receives fees for promoting credit card and other offers to frequent fliers where Milosavljevic first learned about the company after reading a post titled, “Why I’m Kind of In Love With JetSmarter” is not a target.