Originally Posted by DJ_Iceman

Let me translate: "There is a segment of the traveling public that is too poor and unimportant to have someone planning their travel for them, but who fancy themselves really important and high-value. So we've created a program that essentially does nothing more than provide a middleman to help them complete travel planning tasks they could more easily do themselves, but with a healthy dose of ego-rubbing thrown in. Our research shows that these folks now stay with us more frequently because their low self-esteem becomes addicted to the appearance of stroking, and they even become rabid proponents of the brand online for no other reason than bragging about how important they are!"