FlyerTalk Forums - View Single Post - UA Same-Day Travel Change (SDC) Fees/Questions (with Wiki) {Archive}
Old Aug 6, 2018, 11:47 am
  #4150  
jsloan
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,391
Originally Posted by BThumme
It's a direct flight, that's why you're running into this (the flight number is the same). It's not super common, but a lot of us would know something is up as UA doesn't operate SFO-LGA nonstop, and most certainly doesn't fly 772's into LGA.
This is arguably even worse than the recent discussion by someone who purchased a PHL-IAD/DCA-CLE award itinerary on the app thinking it was PHL-DCA-CLE.

I've never seen this behavior on the web before. I could easily see someone taking that flight by mistake, not knowing what they were getting. UA really needs to fix this.
jsloan is offline