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Old Aug 5, 18, 10:24 am
  #14  
adambrau
 
Join Date: Feb 2001
Location: JFK
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Posts: 1,406
Originally Posted by Silver Fox View Post
Guilty as charged m'lud! Yes, they all are, and I reserve the same vitriol for them too. Just because everyone is doing it, it doesn't make it either right, sensible, or adding up to an overall positive customer experience for me and certainly does not make me think that United has its groove back. Had they bucked this trend I would have given them credit. They haven't, so I shan't say anything positive about them nor any other airline that does this.
I don't disagree with you mate! I haven't had the misfortune to travel on a 10-abreast 777 but it sounds pretty awful.

IMHO I think the aviation industry has declined because most passengers, looking to fly, purchase the least expensive ticket, and airlines have been in a race to the bottom to deliver that. Traveling only in Polaris or semi-Polaris class, things are going the other way. I don't think it's right, but it's clearly obvious.
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