Originally Posted by
adambrau
Yeah I do come from the pmUA side of things - started flying UA in 1991 when I moved to Hong Kong for work. And I'm sure the first 8-10 years of my flying UA was a better operation than CO. Now that I live in NYC, the merger was gold for me, sorry you feel you have lost out.
Apart from DL, which major int'l carrier is not going to 3-4-3 on the 777's? I know it was the next posters point but I suspect CO, if it had not merged with UA, would be doing the same?
Guilty as charged m'lud! Yes, they all are, and I reserve the same vitriol for them too. Just because everyone is doing it, it doesn't make it either right, sensible, or adding up to an overall positive customer experience for me and certainly does not make me think that United has its groove back. Had they bucked this trend I would have given them credit. They haven't, so I shan't say anything positive about them nor any other airline that does this.