FlyerTalk Forums - View Single Post - book on SPG website = not an eligible rate?
Old Aug 5, 2018, 6:16 am
  #12  
Keyser
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,598
i've had this happen to me once & i got the same response from my ambassador....it didn't make sense since i had stayed at this particular property multiple times before using the aaa rate & never had a problem getting stay credit....

so i decided to send an email to [email protected] with a copy of my folio & a few days later i had the stay credit & points in my account....
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