Originally Posted by
lloydah
Slightly different outcome for me last week. .My account showed all luggage lost and enclosed link to claims form whilst waiting for connection in La. P lounge. Took a while but lounge staff finally discovered it was all safe and message was wrong. It's still appearing on my account a week later though.
I had also a wrong message like that in AF app, arriving in MUC 2 weeks ago (bag was announced as missing, while it was not). And after I retrieved my lost bag in BOS (true, this time), I received several days later faulty messages by sms and e-mail saying that my bag was on flight AFXXX and another one that I will be contacted soon by delivery company...
Complete mess everywhere.