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Thread: First Class upgrade - poor FLL-ORD F cabin service
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Old Jul 31, 2018, 7:39 pm
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JDiver
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Welcome to FlyerTalk.

It’s not the norm, but it can occur, obviously. Did you get a chance to provide AA some feedback? It sounds like these two were burned out. (Twitter DM to @AmericanAir is a good way to do provide service feedback - the comments go into the employee record.)

You can also contact AA Customer Service with positive feedback or complaints by using the email form here.
Last edited by JDiver; Jul 31, 2018 at 7:59 pm
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