Old Jul 31, 18, 6:42 pm
  #11  
Ldnn1
 
Join Date: Aug 2013
Posts: 7,773
BA is also liable under the Convention for operations in the course of embarking or disembarking the aircraft, which (generally) includes the boarding stairs. Not that it matters much here as it seems OPs complaint is merely frustration.
Ldnn1 is online now