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Old Jul 29, 2018, 12:28 pm
  #2050  
GLAinYYZ
 
Join Date: May 2005
Posts: 166
Originally Posted by prmetime
Mine usually post the same day and nothing yet as well. Additionally, waiting for transferred points from Mr primetime's account which are now overdue to be in the account (over 5 business days already). Hopefully points will show up soon.
I also had the same issue as you; household member transfer being delayed. I waited 10 business days until I called in to inquire about it. The SPG agent basically said all he could do was resubmit the request. Basically, he was saying I know you've waited 2 weeks but I'm going to put you at the back of the queue again. I couldn't understand how this made any sense so I asked to speak to a supervisor. The supervisor explained that they had a big back log but that she would put the transfer through right now. If you've only waited 5 business days, it could be just down to the volume of requests. However, it's also possible something is wrong and the request will never be processed without intervention.
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