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Old Jul 27, 18, 7:41 pm
  #90  
Plane Crazy
 
Join Date: Jul 2005
Location: Sydney, Australia
Programs: QF Lifetime Gold + more
Posts: 73
Originally Posted by sualg View Post
Let me know how you get on with Iberia on the phone as im looking at the same issue, i suppose if this was easy everybody would be at it!
So I managed to book return SYD-HBA on QF in J for two people. Of course Iberia website showed no business availability, BA website showed business on the direct flights I ended up booking via a 45 minute call to Iberia customer service in Spain. The guy was helpful but I was put on hold for so long on multiple occasions so not sure why the system/process was so slow. Interestingly, Iberia agent said he couldn't book me on the indirect flights via Melbourne which the BA website was showing J award availability (I had wanted these flights as they were my preferred dates where the direct flights weren't available).

So in summary I think Iberia has a subset of BA's business award availability on Qantas flights. As such searching for availability on BA is a good start but not a guarantee. Iberia website is just plain useless.
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