Originally Posted by
escape4
I guess if someone is Plat50 it could be useful because that person would know they might not get priority over P75 or P100, but if you are P100 it seems the value of SNAs is more muted.
I'm new to SNA world as a Marriott Plat Premier who usually gets upgraded to suites at Marriott properties. Marsha allows the property to identify Plat Premiers vs Plats or those with ambassadors. Some properties understand the difference between Plat Premiers and others don't but, for example, I am in a property now with 600 rooms and 6 suites. where I was upgraded to the second best suite. It is very unusual for a property to identify someone as an ambassador. I am a little concerned that properties will interpret the new "benefit" to function as a downgrade and to require me to use SNA's.
On the SPG side, it is my understanding after some discussions with different folks at multiple legacy Starwood properties that the PMS system used at Starwood ("Lightspeed") does not distinguish between levels of plat or identify whether a person has an ambassador. As the property doesn't know whether someone is a P50, P75, or P100, they can't use that as a factor in upgrading one of us over another. Of course, if someone contacts their ambassador and the ambassador then contacts the property, they could get priority because of that.