Originally Posted by
pointsifu
Just tried to login and received "An error has occurred in the Login" message. Never had that before. Received email saying information is forwarded to the appropriate department a few days ago. Still waiting for my avios to post. Is that normal?
I am in the same situation. I've previously received 63,000 of the 90,0000 Avios due on a long-standing IB account (without chasing them). I've not had any problems logging in until this morning. Question is whether it's a general log in problem for all or whether IB have "suspended" my account after I emailed them asking for the missing 27,000 Avios? It's annoying as I was planning to make an Avios booking. I suppose I could try booking over the phone...