Can anyone confirm the correct phone number in North America to call? I called the number given on the Marriott Rewards website (1-800-321-7396) and the CSR first said his system was down, and then told me it HAD to be booked on the website. I told him it COULDN'T be booked on the website.
He had me on hold for ages, then told me it had to be booked on vacationsbymarriott.com. I told him it couldn't be booked there either. He gave me another number to call 1-866-814-6901, which seems to be the Vacations by Marriott website. I'm pretty sure this is the wrong number, but I'm currently on hold with them.