FlyerTalk Forums - View Single Post - Agent hung up on me for using F word during IRROPS rebook call!!!
Old Jul 24, 2018, 5:48 am
  #61  
jep8821
 
Join Date: Jul 2005
Posts: 90
Originally Posted by jerry305
Or... or... just hear me out...
all the OP had to do was NOT say the word "f___"

I don't understand how someone can be offended that someone reacts to an offensive word.
OR you can not be offended so easily..... If you are in a customer facing role... you have to be able to have thick skin and let some things slide. I hear more offensive things in songs on the radio today then what this person said....
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