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Old Jul 23, 18, 6:29 pm
Join Date: Feb 2006
Location: SYD, and not PKC
Programs: VA Platinum, QF OWS Gold, HH Diamond, Marriott/IHG Gold
Posts: 1,393
I am not sure if it is a regional thing but when I called the Australian Marriott Rewards phone number, it goes to the South East Asia call centre (Singapore/Malaysia). They know exactly what they were doing to issue the packages very quickly, as well as attachment of certificates. Also there were minimum waiting time for the calls to be picked up.
kamchatsky is offline