Originally Posted by
metoo
Sorry don't know. I am still trying to get back my 250k points for the 5 night package I did not order. The first CSR I spoke to just order it. When I asked confirmation of package, it wasn't the 7 nights so she ordered the 7 nights but deducted points for BOTH 7 and 5 night packages.
I was told this morning by a supervisor that she needs to call Alaska to cancel the air miles for the 5 nights package b4 I get my 250k points. I sure the heck hope that this doesn't affect the Alaska air miles for my 7 night package. Can anyone confirm that Alaska Air shouldn't be mixing up my air miles for the 5 nights and 7 nights package?
What a total headache!!
Amazing ...just checked my Marriot app account and it is showing I had an award stay for 11 nights at an airport hotel and I checked out today. And it wasn't even my booking nor my stay. Gosh....I can't wait till I redeem all my Marriott points once I get back my 250k points .
There is a very simply solution.
It should be able to be handled the same way as a category change. Marriott needs to cancel the 5-night hotel partial package and rebook a 7-night hotel partial package. There are special codes which IIRC are P610 for a 5-night Cat 7 partial package P910 for a 7-night Cat 7 partial package. Someone should be able to locate the codes that are applicable to your packages. T
rying to cancel the entire package is making the transaction much more difficult than necessary.