FlyerTalk Forums - View Single Post - Schedule change and partial refund of the ticket
Old Jul 23, 18, 1:22 am
  #1  
olm022
 
Join Date: Apr 2006
Location: Asia
Programs: LH FTL, EB, AB, PS, VV, NH
Posts: 863
Schedule change and partial refund of the ticket

Dear FTs,

I have a single ticket CDG-MIA//FDF-ORY (one ticket number) for December 2018. CDG-MIA flight has been re-timed and now departs three hours earlier than originally booked. A call center agent told me that the only option I have is ti rebook on another AF flight within +/- 30 days (not even a full refund as this is possible only if there is a time change of 5+hours).

I would like to cancel the CDG-MIA segment, keep the FDF-ORY and receive the refund of the CDG-MIA segment. In your experience, is this realistic to push for? Thank you.
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